Cancellation/ No-Show Policy: We are committed to offering the best care to our patients. Because of this, we require 48-hour cancellation notice on all appointments, except in the case of emergency. You will be billed in full for your missed appointment if not cancelled 48 hours prior. If there is a waiting list, and we are able to fill your appointment from that list, your fee will be waived.
Late/ Re-Scheduling: Please arrive five to ten minutes prior to your appointment. If you know that you are running behind for your appointment, please call to verify that we will be able to complete your full treatment. If you are 10 minutes late or more, we will need to reschedule your appointment to provide you with a complete treatment. This may incur a cancellation fee.
Prior to Treatment: It is important to eat prior to receiving acupuncture. Please have a meal or snack before coming to your appointment. If you have not eaten prior to your appointment, it may be necessary to reschedule.
Medical Release: Certain medical conditions may require a signed note from your medical doctor prior to receiving treatment. Some conditions may include, but are not limited to, high-risk pregnancy, certain types of cancers, heart disease, or clotting disorders. It is your responsibility to notify AcuWell Integrative Health, llc of any changes in your medications or medical conditions.